Terms & Conditions

  1. PACKAGE
  • Full buffet setup with tables and table cloth (for buffet).
  • Full sets of disposable wares (for bento, mini buffet).
  1. DELIVERY / SURCHARGES
    • Bento / Mini Buffet – 45.00(49.05 w/gst) per trip / per drop off
    • Buffet Catering / High Tea/ Canapes – 90.00(98.10 w/gst) per trip
    • Live Station – 100.00(109.00 w/gst)
  • Set-up charge (applies for Buffet Catering / High Tea/ Cocktail Bites/ Live Station/ Seminar) – $60.00 per event
  • All buffet collection will be done 4 hours prior to delivery and set up time. Additional charges of $20.00 per hour will be chargeable thereafter
    • Surcharge: 100.00(109.00 inclusive of GST) applies to events starting at or before 8:00 AM or requiring collection at or after 10:00 PM.
  • For overnight collection, a further $80.00 will be imposed on top of all other collection charges.
  • Surcharge of 150.00(163.50 with GST) is applicable for venue without direct lift landing/loading bay (Maximum 2 floors). Subject to assessment of site photo.
    • Area Surcharge for Standard Buffet / FD HD Seminar / Live Station – 30.00(32.70 w/gst) for CBD, Sentosa, Tuas, Jurong Island
    • Area Surcharge for Bento / Mini Buffet – 30.00(32.70 w/gst) for CBD, Sentosa, Tuas, Jurong Island.
  • Actual delivery time may vary 30 mins (+/–) from the stipulated delivery time.
  1. CANCELLATIONS / AMENDMENTS
  • Any change or amendment in order must be made at least 3 working days in advance.
  • All cancellations must be submitted in writing. Cancellation charges apply as follows:
  • 30% of total price if cancellation notice is at least 7 days prior to function date.
  • 50% of total price if cancellation notice is less than 7 days prior to function date.
  • 100% of total price if cancellation notice is less than 3 days prior to function date.
  1. PAYMENT/ OTHERS
  • Full payment shall be made upon confirmation of order.
  • All prices quoted subject to 9% GST.
  • Payment via Offline Credit Card Payment / Internet Banking / Paynow – UEN:198601026G
  • Food to be consumed within 2 hours upon delivery, the caterer shall not bear any responsibility for food consumed after the stipulated time.
  • *(V) Suitable for Vegetarian — may contain garlic, egg & dairy.
  • Vegetarian bento is available. Menu below 10 pax will be based on Chef’s Choice.
  • All items are subject to availability, Jack’s Catering reserves the right to exchange dish to another of equivalent value without prior notice, due to seasonality.